Work with an image. Save image. Exit. CRASH.
Description: Stopped working
Problem signature: Problem Event Name: APPCRASH Application Name: Photoshop.exe Application Version: 13.0.0.0 Application Timestamp: 4f61c045 Fault Module Name: unknown Fault Module Version: 0.0.0.0 Fault Module Timestamp: 00000000 Exception Code: c0000005 Exception Offset: 000007fede9bfb40 OS Version: 6.1.7601.2.1.0.256.48 Locale ID: 1033
When working on an animation project our company has faced a strange problem. When switching from one network task to another 3dsmax is closed with an error, as shown in the screenshot. Since there are a lot of tasks, a number of such messages grows frightening.
Trying to get outside of a problem, we have tried all the combinations that came about. Backburner 2008 and 2012, 3dsmax 2012 with the service pack and without it, different versions of Vray, various workstations with Windows 7 and Windows 7 SP1, to no avail. As it turned out, the problem is not in the network rendering, but in the file itself.
There were no problems noticed when working with the file, but when one closes 3dsmax, there’s an error message again. Even if we clear the scene from objects, materials, and settings completely - the error remains. But most of all we were surprised by the fact that the saved cleared scene weights 86016 bytes, but an absolutely empty scene, saved right after the program was opened, takes 73729 bytes.
i have the Pro version (purchased) with SP 1 (VS X4) But i have one error all the time, it crashes at exit, all the time.
I cleaned up temp folders, run disk cleaner in windows, run CCleaner and other utils.I also deleted all registry entries to VS X4 i could find, reinstalled VS X4 with SP1, but same problem.
System: win 7 32 bit With Nvida card 500mb
CPU: Intel core duo 2.8 GHz
4 gig ram
about 200 gig free at system-disk
I have been creating/editing 3 separate projects/movies over the past few weeks and lately it seems that every time I exit X4 (after saving) the program exist the screen and then I get a window displaying the following error -The program has encountered an unspecified error and has stopped functioning. Please contact Corel Technical Support and send the dump for analysis and it displays the location of the .DMP file.Now I now on the face of it this doesn't affect me as it only occurs when I exit X4?
Should I send the DMP file or would that just be a waste of time (ie does the Corel 'engineers' actually check the DMP file users send them and do they reply?
Corel photopaint crashes each time you try to save an image with W 8.1
View 2 Replies View RelatedI am using Inventor Product Design Suite 2012. When I try to exit Inventor 2012 it just hangs there indefinitely every time. I have to use task manager to shut down Inventor. It doesn't matter if I use Inventor during that session or not. It was installed with all default settings and most current patches installed. It was also installed with administrator privledges and UAC turned off. This ia a clean install on a new hard disk drive.
The AutoCAD products in the bundle will hang sometimes on exit if plotting was the last command in that session.
My system is:
HP XW 8400
Dual Zeon 3.0 GHz CPU's
4 GB Ram
NVidia Quadro FX1800 Graphics Card
Windows 7 Professional with all current updates
All drivers are current
There are no anti virus software packages on this system. The hard drive still has 120 GB free space.
It used to be with previous releases of AutoCAD that when I opened the application it restored the window size and position to how it was when I last used it, but with 2013 and now 2014 I find this is not the case.
Basically, I most of the time am happier not having the application fill the full width of the screen, so I have the left side pulled in a certain amount, but not only do I have to pull it in each time, but there is also a small gap at the top, bottom an right side that I have to close up, which is irritating.
Windows 7 PC. Photoshop CC crashes when trying to save a psd file as a jpg file using Save As...
View 6 Replies View Relatedwhy, I changed nothing on my system, recently I can't save for Web anymore. At the point I click the menu-button, the program shuts down, no chance to save anything.I installed it completely new (the whole CS2 suite!) and didn't took over any presets.It's running on Windows 7
View 2 Replies View RelatedI already tried dumping preferences. This started happening suddenly and consistently crashes even on newly created files. Crash report below:
Process: Adobe Photoshop CS5.1 [384]Path: /Applications/Adobe Photoshop CS5.1/Adobe Photoshop CS5.1.app/Contents/MacOS/Adobe Photoshop CS5.1Identifier: com.adobe.PhotoshopVersion: 12.1 (12.1x20110328.r.145) (12.1)Code Type: X86-64 (Native)Parent Process: launchd [131]
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I recently installed CS4, but because of the slow performance problems with it, I've gone back to using CS3. I'm finding that every time I use CS3's Save For The Web function, CS3 crashes. I tried re-installing CS3 but the problem persists. Save For The Web on CS4 is OK.
View 1 Replies View RelatedFaulting application name: Photoshop.exe, version: 13.0.1.0, time stamp: 0x5022da9d
Faulting module name: CoolType.dll, version: 5.10.33.20743, time stamp: 0x4fce9787
Exception code: 0xc0000005
Fault offset: 0x000000000006fa62
Faulting process id: 0x338
Faulting application start time: 0x01cd95780cc4dba5
Faulting application path: C:Program FilesAdobeAdobe Photoshop CS6 (64 Bit)Photoshop.exe
Faulting module path: C:Program FilesAdobeAdobe Photoshop CS6 (64 Bit)CoolType.dll
Report Id: 93a84e3a-016b-11e2-803a-0023ae600652
This is the error report
I work on Mac OSX v10.8.2. Full system/crash report.
View 2 Replies View RelatedRecently, my graphics card stopped working, so I've been forced to use an onboard GPU until I can get the money to buy a new one. The problem though, is that the onboard GPU is VERY old (approximately 6 or so years), and every time I try to save something in photoshop CS5, the program crashes without even giving me an error message. Does the graphics card even have anything to do with it?
View 4 Replies View RelatedThis is happening intermittently, most often after flattening a multi-layer image converting to 8-bit then trying to save as a jpeg, the error occurs as various points during the "save as" dialog. When I installed a 3rd party plugin (correctly installed and up-to-date NIK collection) the error occurred more or less on every "save as". I'm running Windows 7 Professional 64-bit. I've tried resetting prefs and I've removed the 3rd party plugins and I'm back to crashing about 30% of the times I use "save as"
When the error occurs It appears to have an event 1000 in the event log. I've copied the "system info" and one of the crash report texts below:
System info:
Adobe Photoshop Version: 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:12, Stepping:2 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2
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Got CS6 two weeks ago and can only use it on my Macbook as on my iMac it crashes when I save an image.
[URL]
When I save to PNG, Photoshop CS6 x64 tells me its stopped working.I'm running Windows 7 64-bit Ultimate.It began happening after I customized my settings & preferences.
If I hit Ctrl+Alt+Shift when launching everything works fine again.After going through all my settings one by one, saving the settings, exiting photoshop, then restarting photoshop, then trying again.. I think I've Narrowed down the porblem
The problem appears to be Isolated in the "Performance" section of PS's Preferences.
I have drives C, D, E, G, I, J, K, & L .... F & H are my Optical Drives, C, D, E, & G are on one HDD, and I, J, K, & L are on a second HDD
When I selected drives D, E, G, I, J, K, & L as my scratch disks and deslected C:, saved settings, exited PS, restarted, dragged a PNG to stage, Photoshop crashed when opening the PNG
When I added C: back to the list, so I had C, D, E, G, I, J, K, L saved, closed PS, re-opened it and dragged the PNG to stage, it crashed again
When I deleted all other drives but C:, saved, exitted, restarted and dragged a PNG to stage, it worked fine again.
When I went through them one by one, adding a drive at a time, I found that drives I, J, & L cause Photoshop to crash.. I, J, K, & L are on the same single physical HDD, but the Partition K: on that Physical Drive works fine in Photoshop
Its apparent this is the problem, as even without restarting Photoshop, dragging in a PNG works fine, simply adding one of these 3 partitions to the list, and hitting ok, will cause it to crash when dragging in the same PNG after saving the preferences
That same Physical drive also is set to Compress files to save more space, but if K also works, its likely not that.i'll check the drives for errors..
Intermittently save for web and other function (usually related to saving) crash. I'm running a brand new Win7 64bit box with latest version of CC - Photoshop CC 14. It's crash list thing since I first got Photoshop - so it's not something new, it's been doing this since I have installed the software. I have no 3rd party plugins installed and Photoshop doesn't give me a crash report when it does crash.
System Info:
Adobe Photoshop Version: 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:13, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 6
Logical processor count: 12
Processor speed: 3500 MHz
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We recently upgraded our Adobe Creative Suite from CS3 to CS6. Now I am experiencing issues with Photoshop CS6 I have not seen in previous versions, it seems it cannot save files across a network any longer. If I try to work normally, saving my files to a folder on our server, PS crashes constantly. The new recovery mode is handy but time and space consuming= inefficient for our workflow. My work around is to save files to my Mac, and then copy them to the server later, which is Archaic and also inefficient. When I try to save a PS CS6 .eps to the server, it does not work any longer, I get the message; Program Error or a freeze and crash of Photoshop CS6.
View 5 Replies View RelatedI am using PS 5.5. Has been working fine for years and suddenly now upon clicking save for web, i get the error message; could not support the export command because Photoshop 5.0 does not supply the services required by the plug-in module and then crashes.
View 13 Replies View RelatedAfter months of saving GIFs just fine, Elements 11 has stopped working properly. I've tried uninstalling, resetting preferences, and reducing the file size, but when trying to save a GIF, all I get is a frozen screen that says "Export: Save for Web and Devices". The screen looks like it's trying to save, but never does. I've made much larger GIFs with no trouble at all, but I can't even make one with 5 frames now.
View 21 Replies View RelatedI have had this problem intermittently for years with different versions and different computers, but this time it is not going away. I need to use the 64 bit version for large files, but it keeps crashing in several different ways.
1- I open the program from the desktop. It shows the spash screen, shows the workspace for a couple of seconds, and then crashes with the message:
Problem Event Name:APPCRASH Application Name:Photoshop.exe Application Version:12.1.0.0 Application Timestamp:4d90d339 Fault Module Name:StackHash_8d67 Fault Module Version:0.0.0.0 Fault Module Timestamp:00000000 Exception Code:c0000096 Exception Offset:0000000078e650ac OS Version:6.1.7601.2.1.0.256.48 Locale ID:1033 Additional Information 1:8d67 Additional Information 2:8d672743ada8a2e1e75c51ac7051c8c2 Additional Information 3:354b Additional Information 4:354bf194360e47150cf5d5ca4e71d674
I am using the latest version.My video card drivers are totally up to date.I am using a decent computer with 16 gig of ram.I am opening the program as an administrator.I have reset the prefrences too many times to count by deleting the prefrences and holding down ctrl+alt+shift at startup.
2- If by some wild stretch of the imagination I get the program to start with totally cleared prefrences and running as administrator then the program will crash about 75% of the time when using "Save As".If I try to do anything special like create a new folder to put the file into then the chances of a crash increase greatly.
3- If I try to open up a file from Lightroom, even if the files are opening every other way, Photoshop will crash very often.
What is going on here? I have made no changes to my computer, have not installed any new programs, and, as I stated earlier, have everything updated. I even stopped using plugins a long time ago because I did not want to take the chance that it was going to cause this fragile program to crash, so all plugins are uninstalled. Why does this keep happening? When this has happened before everything will work fine for months and then suddenly I cannot get the program to open. When it does open again, for seemingly as unknown a reason as when it stopped, it will work anywhere from a few minutes to another couple of months.
This seems to be a problem that tons of people have, but I have not been able to find any answer other than "Delete Settings" or "Run as Administrator" or "Update *****." What can I do to keep this from happening and to fix it when it happens?
Mac OS X 10.8.4
Illustrator CS 6
Everytime I try to do save for web in Illustrator CS6 it gets hung up and I end up having to force quit the program. I have uninstalled and re-installed the software and it works once but then goes back to doing the same thing. I also noticed that now the program is getting hung up when I try to undo a move or text and again I will have to force quit the program.
Illustrator CC crashes upon saving using OS X 10.75 on a Mac, with Dual Core Intel Xeon processor and 5 MB of memory. Tahoma and Verdana fonts are intalled. We cannot save a crash log, because the computer freezes, and we have to restart!
View 6 Replies View RelatedI just installed Illustrator CS6 from the creative cloud and it will not allow me to save. The entire program crashes. I also installed Photoshop CS6 and that is doing fine.
View 4 Replies View Relatedwe are running photoshop 8 in a windows 7 environment, and are experiencing daily hangups, slow save and output times, and software crashs....are there any patches or hotfix downloads avail? or maybe just tweaking? I've search thru the "help" section and can't really identify any.
View 1 Replies View RelatedAfter designing, i try to save the image by clicking save as, but it does not trigger any thing. even if i click save alone. it's still the same thing. Until i try to close the interface, then it will pop-up a dialog message that do i want to save before i close or not, then i click yes but it does not display png,jpeg and the likes as file extension. it only displays psd and some uncommon extensions.
View 3 Replies View RelatedI cannot save images from Photoshop CC as a dialogue box opens with "cannot save image.....as you do not have write access
View 2 Replies View RelatedMy work station was recently upgraded to Windows 7, 64 bit, it now frequently crashes Acad, usually when I am saving on exiting a drawing. Bellow is one of many error messages:-
Problem signature:
Problem Event Name: APPCRASH
Application Name: acad.exe
Application Version: 24.0.309.0
Application Timestamp: 4bcbe2a9
Fault Module Name: StackHash_9a0b
Fault Module Version: 6.1.7601.17725
Fault Module Timestamp: 4ec4aa8e
Exception c0000374
Exception Offset: 00000000000c40f2
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 2057
Additional Information 1: 9a0b
Additional Information 2: 9a0b8e6e32f562d4274362daf3794b40
Additional Information 3: 9dd6
Additional Information 4: 9dd61a7a205b3fd0113f4fc4059f4a26
we are having big problems with our illustrator cs5.1 on windows 7 since today.
For some reason it started crashing when we want to save both new and existing files...
if we open a or existing document in cmyk color mode and just have text and shapes etc in the file it will save it as normal but it will crash trying to save if we placed anything into the file such as a jpeg and it will also crash if we changed the color mode to rgb.
we have tried all we can think off...deleting the illustrator setting files...uninstalling and reinstalling..even with the adobe suite cleaner tool..
It crashes without warning, it just closed... that's all.It happens whenever I try to:- Save (either clicking on the save button or using CTRL+S)- Group (with CTRL+G or by clicking on the Group button after right click), I've tried to remove the "Pattern" and I can group finally, but still closed when I try to save.I try to remove any fillings but still closes when saving (but it didn't got saved at all)I've browsed through the forums and tried everything... nothing works. Even un-install and re-install didn't work.
It even closes when I try to save a blank page (with only an object like rectangle or something on it)