Photoshop :: CS5 Has Stopped Working (Windows 7 64 Bit)
Jan 3, 2012
I am trying to run Photoshop CS5 on Windows 7 64bit. Everytime I open the program, I get an error saying "Adobe Photoshop CS5 has stopped working", immediately after the splash screen goes away and the main gui opens. The only option on the error is "Close Program".
I am on a computer with an i7 processor and 12GB of memory. I have two Nvidia GTS 250 video cards, running four monitors.
Over the course of the last day, I have reformatted my computer, and reinstalled Windows twice. I have reinstalled the CS5 Master Suite more times than I can remember. I have also downloaded and installed the latest video card drivers from Nvidia.
I continue to have the same problem every time I try to open any of the programs in the CS5 suite.The only time I have come close to getting it to work was immediately after installing the new Nvidia drivers, before restarting my computer. I was able to open it one time without it crashing, Once I restarted my computer, Photoshop continued to give me the same error every time I try to open it.
I have no other software installed on my computer. It is a brand new installation of Windows 7.I have been on the phone with Adobe technical suuport for about an hour and a half, and I have yet to get a single suggestion other than attempting an install with my network cable unplugged. Other than that, they seem to be fond of transfering me back and forth between departments (and asking me to repeat all of my information every time).
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Sep 16, 2008
Photoshop was working yesterday, but now I'm getting this message:
"Adobe Photoshop has stopped working.
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."
I have uninstalled/reinstalled Photoshop numberous times, tried to reset the preferences numberous times, and still get the same message.
DELL XPS 1530
Windows Vista Home Premium
3GB RAM
Adobe CS3 Design Premium
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May 6, 2013
I downloaded and installed cs6 for windows 7 32 bit and cant open it to use,i get the message" adobe photoshop cs6 has stopped working" I have tried different graphics drivers but still the same. My other adobe softaware works fine,IE: elements11 and lightroom4.
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Mar 13, 2013
On my new Dell XPS 8500 Win 8 computer Photoshop CS6 keeps stopping working. I've tried both 64-bit and 32-bit versions and updated the video driver after phoning Dell. Also installed latest Adobe program updates. I keep getting the error message "Adobe Photoshop CS6 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."
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Dec 23, 2012
This used to work, but now it won't work at all, even when opening a file from scratch.
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Feb 1, 2014
Elemets 11 stopped working with the "windows is checking for a solution" message but nothing after that. I have tried the Ctrl,Alt,shift. Delete Elements settings but this has not worked.
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Oct 2, 2012
I am no longer able to import any new files into Lightroom. I was in the middle of an import and all of a sudden it stopped and the program hung. I am running Win 7 64 with an i7 with 12 gigs of RAM. I have tried uninstalling and reinstalling Lightroom multiple times (Using both the windows installer and via Lightroom and then searched to see if there were any orpne files on my drive. ) , did a system restore to a point about a month ago, tried importing a simple jpeg file from the hard drive as well as CR2 files (Canon) and even DNG files. Also tried setting up a new catalog with no success. Plenty of hard drive space and no drive errors. There is nothing wrong with the files as I can open them in Photoshop. I can see the files on the import screen though they are not always rendered. When I choose import it just starts, says Importing files and hangs. When I finally give up, and I have waited an hour or more, and kill the process I get the message - No photos or videos were found to import. Other tidbits. Takes a long time to be able to select files to import from the import screen. System seems to run for some time before I can select or deselect (If this were a Mac it would show a beach ball during this wait) Each time I quit or try to change catalogues it asks for the weekly backup (my default) even though I backed it up sometimes as recently as within the past 10 minutes and those backups appear to be valid and in the directory. Every other feature, including Export seems to work I just can no longer import files.
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Jan 1, 2013
Lightroom 3.3 just stopped working error says lightroom has stopped working and shuts down. installed photoshop CS3 is that the problem?
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May 22, 2013
Below is what i have in event viewer:
The program Photoshop.exe version 13.0.1.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: c54
Start Time: 01ce56d1529d01d0
Termination Time: 21
Application Path: C:Program Files (x86)AdobeAdobe Photoshop CS6Photoshop.exe
Report Id:
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Feb 28, 2013
And before you say "It's because it's 14 years old", know that it was working perfectly until about two months ago.
I have a Windows 7 laptop with 4GB memory, plenty of HD space, and no other PC issues.
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Dec 15, 2012
My Photoshop CS4 and CS5 shows "Photoshop has stopped working" . Whereas I have Windows 7 64bit, 6GB RAM, 512MB Graphics Card.
Earlier I worked in this version. But after formating my conputer I could not do anything with only in Photoshop. First I installed Photoshop CS4 it was failed to work then install Photoshop CS5..It also failed to work.
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Oct 3, 2013
I updated Photoshop CC about 7 days ago. Before that it worked fine, since then I have been using Photoshop CS6 for some work (CC left it there when it installed) but yesterday I wanted to go to Photoshop CC from Lightroom 5.2 and Photoshop CC hung. Rebooted computer and tried to open Photoshop CC but it crashes on initialization.
As interim measure I installed PS CS6 as an optional external editor in Lightroom, but I would like to use Photoshop CC again one day!
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Jun 28, 2013
Yesterday, I tried to start up Photoshop, but it got halfway through initializing and stopped, flashing a message: "Adobe Photoshop CS5.1 has stopped working." I shut down the computer and tried again, but it repeated three or four times.
So I uninstalled the program. Upon reinstallation, installation failed and the computer said: "Your installation encountered errors. Please try restarting your system and installing again. Exit Code: 20."
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Sep 30, 2013
I have been using my program since June without issue. Suddenly it stopped working. I can open the program but it will not create a new file or open an existing file. If I "open with" from windows explorer it won't open either. I have uninstalled and reinstalled the program and I'm still not having any luck.
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Feb 23, 2009
I get an error message from windows vista premiumm home.
It just says: Adobe Photoshop CS3 has stopped working correctly. Windows will close the program and notify you if a solution is available. The only option is a box that says "close program". Once you close it everything goes away. It doesn't even give you a hint of what the problem could be. I installed creative suite 3 web premium on this brand new computer about 2 weeks ago. This is a first time install of this software, but when I called Adobe they said they don't offer free installation help anymore on cs3 because cs4 is out now. Anyone have a clue what I should do? I can't just uninstall photoshop, if I try it wants to uninstall all 8 programs.
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Nov 20, 2012
I am working on a floor plan in CS5 Photoshop. Just basically tracing over an original document and erasing what I trace over. I do this all the time and it has been working fine.
But now the eraser won't work at all. When i turn off all the layers except the background layer I can erase things, but then when I turn the layers back on, it doesn't show up erased. I've tried resetting the tool and that didn't work. I'm so confused as to why it just stopped working.
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Dec 11, 2012
i'm getting the error shown in subject. view details indicates problem with cooltype.dll. error started immediately after i activated a font in suitcase fusion 3. i was able to run photoshop 32bit to finish job. i deactivated font in suitcase and restarted computer. suitcase is not running but i still cannot run photoshop. what can i do to fix??
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Mar 10, 2013
My CS5 was working fine yesterday. Today, it abruptly stopped (error message states photoshop stopped working and must shut down.) I reopened both times and same thing happened.
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Nov 14, 2012
Downloaded PS CS6 from Application Manager. Download and install seemed to go fine, but I can't start the program. Have downloaded and re-installed numerous times, and removed the previous installation before that.
My OS is Windows 7. I have had Adobe software installed, but removed (tried at least) everything when trying to get this work. Photoshop CS5 worked fine on this same setup. I get Windows error message when trying to start the program, and with problem details like this:
Problem signature:
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 13.0.0.0
Application Timestamp: 4f61beba
Fault Module Name: Photoshop.exe
Fault Module Version: 13.0.0.0
Fault Module Timestamp: 4f61beba
[code]....
I got 57,1 GB free space on drive C, where I've installed the program.
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Aug 1, 2013
3D functionality has stopped working in Photoshop CC?
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Oct 29, 2012
Had to replace the hard drive on my iMac. I use Time Capsule and when the new hard drive was installed had Time Capsule bring all my applications and files back. It seems to be working with all other files and apps.
But when I tried to use Photoshop CS 4 I received error message suggesting I restart the MAC which I did. Then got the same error message when I tried to open Photoshop. It said if restarting doesn't work go to Adobe.
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May 16, 2012
I suspect the installation of Canon Pixma Printer software may have trashed Adobe components, is there an easy way to repair/reinstall just that part? I have the CS6 Master Collection and don't want to reinstall the whole shebang.
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May 24, 2013
One day I could print but the next I get "Adobe CS6 has stopped working, Windows is looking for a solution". I have tried re-installing, up-dating drivers, clearin preferences etc but without success!
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Mar 21, 2013
I was using my photoshop cs6 extended for about two months and it was working good,no problems.Then i stopped using it for about 3 months and today when i decided to use it again-it's stopped working.When i press on Photoshop.exe-nothing happens.Nothing at all,no errors,just nothing and photoshop won't open.All other .exe programs works good.
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Mar 10, 2013
i cannot access photoshop while accessing it from the start menu shortcut .it says adobe cs5 has stopped working.But can access it through bridge without the filters.
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Nov 11, 2013
When going to "Output" to make a DVD slideshow, the WMF is at 7% Windows says that Photoshop Elements 10 has stopped working.
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Jun 6, 2013
I have been using PS CS4 for more than 3 years. However, in the past few months, PS CS4 keeps popping up Error:150:30 indicating Licensing for this product has stopped working.
When this error came up, I used to closed and re-launch the program or restart the computer and the error will go away. But not this time. I have been trying to used CS4 for the past few days and failed.
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Dec 8, 2012
I just reinstalled Photoshop CS5 Extended onto my new computer. I had it running before but I got a new hard drive. I am still running Windows 7 32 Bit. Seemed to install. When I opened up Photoshop and tried to open a new document or open and existing photo I got this message: "Adobe Photoshop CS5 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."
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Feb 11, 2013
I have a problem with my photoshop cs6 everytime it give me an error during using it, and give me a message "adobe photoshop CS6 has stopped working".
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Jun 20, 2013
I know it's not an opacity, blending, or wrong layer issue. It just stopped working about a week ago.setting got changed accidentally, and even when I shut down my computer and restart, it still doesn't work.
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Dec 7, 2012
I have Lightroom 4, Photoshop CS6 and am trying to edit a photograph in Photoshop using liquify. I did a test on a jpeg photo the night before and it worked just fine, I was able to maniplulate the file. However last night when I tried to edit a file from lightroom or any jpeg file now with liquify it doesn't do anything. An example of this is that when I open the same jpeg as I did the night beofre and select for example the hand tool nothing happens to the image as I pull on parts of the image. I have changed the brush size and the pressure settings but no change.
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