Photoshop :: CS3 And Canon G12 - Images In Camera RAW Software Doesn't Open?

Feb 19, 2012

I'm currently working with Phroshop CS3. I’ve been using for several years a Canon PowerShot G7 and G9 as a second camera. Some days ago I decided to upgrade to the G12. However, for the first time I’ve experimented the following problem. I've shot some RAW images to try the new camera.

I downloaded the image to my computer (a 2007 Dell Precision). I started my Bridge CS3 and only the RAW icon appeared on my screen (no preview). When I try to open any of these images in Camera RAW the software doesn't open it and the following message appears: "Could not complete your request because it is not the right kind of document".

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Even though I've been a professional photographer for over 25 years, I finally decided it was time to go digital. Little did I know how overwhelming and frustrating the learning process would be, especially for an old timer like me. Well, the 10 day return period on the digital equipment and software purchase is up, so I have no choice but to move forward in the learning process. :)

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The first batch of photos were taken with a new Canon 40-D in Raw + JPEG. When I open my picture folder (containing those photos) in Bridge, a CR2 icon appears next to each thumbnail image that was loaded from the camera flash card. The Bridge program is part of Photoshop CS3 that I purchased, and the 40-D has the latest firmware. (If relevant, the computer is a PC using Vista Home Edition.)

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