Lightroom :: 3.6 - New Hard Drive And Files Are Now Offline Or Missing
Dec 22, 2012
I had an internal hard drive installed in my macbook pro 15 inch in place of my optical drive in order to give me more storage space. Per apple's instructions I then copied and moved Lightroom v3.6 to the new 1 TB drive. I then deleted Lightroom from the older smaller internal drive. Now when I open Lightroom in the new drive all the photos say file is "offline or missing' and can not be used. How I can use the files in Lightroom. 99% of them were raw files from either a 12 or 18 MP camera.
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Nov 3, 2013
I am using Lightroom 5.2, Windows 7.
I imported files into Lightroom from my hard drive and now those folders on my hard drive are empty and the photos are gone from Lightroom as well.
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Feb 18, 2012
I have about 9000 missing or offline images according to my Lightroom3 software.
However, they're not! I can see them in the folders on an external drive where Lightroom says they are not. When I try to reimport them, Lightroom says they are already there, doubly confusing?!
How to get them back in my Library so I can use them.
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Mar 5, 2012
I transferred my LR3 files from my WD hard drive to my new Lacie Thunderbolt drive and now I can only get the preview and it says the file is missing. Is there a setting I need to change that I am not aware of?
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Dec 11, 2012
When I click on some of my images it says "missing files or offline"..get them back into Lightroom?
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Oct 11, 2012
One of my sessions that I've loaded into Lightroom is telling me that the DNG files are offline or missing?
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Apr 24, 2012
Keep getting this message on lots of my photos. I move the majority of my photos to an external hard drive for volume reasons. Even when I have the external hard drive attached I get this message. Seems I can only access photos that are on my computer hard drive. I read through all the suggestions and followed guidelines for clicking on "find in explorer." This does indeed take me to files and tells me where it thinks the file is located. And yes, I can then go to the external hard drive and find the photo. However, all it does is pull it up and does not import it into my LR program. So I still cannot work on the photo or have access to it. I am frustrated as I need to access photos for printing and uploading to stock sites. Lots of good work is sitting in my files and I cannot get to them. And on top of that, if this is the way to access the photo, then I have to do this one photo at the time.
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May 27, 2013
I recently edited about 1000 travel shots, organized them into collections, accessed those collections many times during the vacation, had no problems. Now, returning home LR suddenly says the files are off-line or missing. I've tried to re-import the originals to repeat the edits, but am told that the pix are already in the catalogue.
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Sep 12, 2012
I installed Lightroom 4 on my laptop a couple of months ago. Since then I’ve had to replace laptops so my computer support person backed up what I’d done on Lightroom and reinstalled the software on my new laptop (which I just received yesterday).
Under the folder section when I view my Galapagos photos, on each photo there is a statement saying “The file named ‘May 2012, Galapagos, Jude (photo #).JPG’ is offline or missing.” This statement is also on the photos in the collection section. As I’ve spent many hours in the development module I don’t want to lose what I’ve done.
I did have a '?' on the impacted folder but that's not there anymore. I had right-clicked on the '?' and attempted to locate the missing folder. The folder name is now lightroom and I can't rename it!
I imported more photos and this folder is fine.
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Apr 14, 2013
image files are offline or missing, how do i correct this?
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Jan 3, 2014
When I downloaded my photos into Lightroom today I used today's date on the folder, but got the year wrong, 2013. After I completed editing my entire photo session, and tried to export some of the images, I realized I had the date wrong on the folder. I used my Mac's "Finder" to locate the file and change the name to 2014, with the rest of the folder name. I see now that this was a mistake and I should have probably changed the file name IN lightroom instead. Now I cannot export because I am getting the message about the files being offline or missing. I have tried to correct this by changing the folder name back to the original incorrect name (year), but this did not solve it. I clicked on the question marks and tried to "find" the folder, but that did not work either. It would be nice to be able to save my work in editing, rather than to have to start over again. In addition, Lightroom now shows several extra folders with the same folder names have been created that I didn't plan or create, purposely at least :
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Jun 22, 2013
When I try to export retouched files to hard drive files my Mac crashes and has to be force quitted. I thought this maybe a L'room 4 problem so I bought L'room 5 and it's still happening. What can I do?
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Feb 22, 2013
Something in Lightroom 4 is preventing the photos file from being transfer to my backup harddrive. This started the beginning of this month.
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Jan 2, 2013
I've moved all picture files to a new hard drive. How do I tell Lightroom where to locate them?
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Dec 1, 2013
I accidentally deleted some files from my SD card and hard drive thinking I had them backed up, turns out they weren't. However, the photos still show up in my Lightroom collections, is there any way I can save the files that are on Lightroom to my hard drive? I'm running Lightroom 5 on a mac.
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Apr 1, 2012
I outgrew my old harddrives and so moved them via Macs DiskUtility. Of course, LR 4 doesn't know where they are. I thought it would be a matter of pointing the old catalogue to the new hard drive, but that does not appear to be the case. Do I need to start from scratch and build a brand new catalogue?
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Jan 18, 2014
I recently upgraded my PC and cant figure out how to see my edited files from my old hard drive. All my photo's are saved on external hard drives and I have edited thousands but cant see any of the edited versions, only the original photo. How do I get that info onto my new hard drive? I am using Lightroom 4.
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Jan 27, 2014
I have Lightroom 3.6 and have lost some files in LIghtroom and on my harddrive. I can still see the images in Lightroom. I have tried to pull up my previous back ups but still can not access the files. Is there anyway to recover the images from LIghtroom?
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Apr 3, 2014
I am converting my proprietary RAW files on my hardrive and LR4 catalogue to DNG files for the main reason of gaining extra space on my hard drive. I have ticked the 'delete original files after successful conversion' and they no longer appear on my hard drive, only the DNG files do but the space remaining on my hard drive is shrinking? Why is my drive not reading the extra space that should be now available?
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Jan 12, 2014
When I go to import photo's that are on my hard drive, and click on Macintosh HD the arrow moves down but my files are all not showing up.
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Jul 26, 2012
I've been using Lightroom 3 with an external hard drive for a few years now with no problems.
I shoot raw with my Canon t1i and jpg with my Canon SX-10.
Just last week I hooked up my external hard drive and Lightroom wouldn't connect to it. Usually when I hook it up, Lightroom opens up automatically. At least it use to.
I looked at the drive and it seems the tiff files are now called CR2 (Canon Raw I think). Why this happened and is there a way to get them back to where Lightroom will recognize them?
I can open them in Photoshop, but not Lightroom. I usually go first to Lightroom, then to Photoshop and back. Can't do it know though.
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Mar 7, 2012
Lightroom can't send items to trash when deleting files on an external drive if the trash bin is empty for the relevant drive on OSX Lion. This was in LR3 and now in 4. You can get round this by making sure the trash is not emptied after deleting a random file or folder but there has to be a better way!
Also it seems to be a lightroom problem more than OS as Bridge can delete the files with no problem.
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Sep 4, 2013
moving my LR files to an external hard drive without the dreaded question mark or missing files message. I thought it would be easy.........I must be doing something wrong. I want to move some 30,000 photo files to external and work off external in the future. I purchased a Lacie 4 TB hard drive.
I would like step-by-step instructions.?
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Jan 14, 2014
I have run out of space on my laptop and need to move my picture files to an externaal hard drive and need to know how i can do this without creating problems ???
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Nov 12, 2012
I have been editing and saving pictures on lightroom 3 to an external hard drive while working off an old laptop. I just recently bought a new computer and installed lightroom 3. How do I view and edit the same files on the external hard drive from the new computer?
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Sep 21, 2012
I have to move all my picture files from my internal hardrive to an external hardrive. How do I ensure that Lightroom 4 will find both them and it's own Libraries?
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Sep 6, 2013
I store my images on an external hard drive. I recently upgraded from LR 3.6 on a windows XP machine to LR 5 on an iMac. I moved my catalogue fine, I think, as I can see all my images in LR 5 on the iMac. The problem is that I suspect there is some problem between the iMac and the external hard drive. I cannot import my RAW photos from my CF card into LR and onto the external hard drive. LR tells me "could not copy files to the requested location."
Is there some problem because I changed from windows to Mac? Problem bc I upgraded from LR 3.6 to LR 5?
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Feb 15, 2012
I have several hard drives. Say D, E and F. I want to migrate or move the folders that are listed under each hard drive in my lightroom to say Hard Drive G. How do I do this so that all my keywords, and selects and color codes move with it? and that in lightroom G hard drive would be my only hard drive listed? I want to do this to get everything nice and orderly
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Sep 25, 2013
I am not changing anything in my system. I am using windows 7 and will continue to. No change in elements version (10). how to move my pictures from my computer hard drive to an external hard drive (this will NOT be a back up) but the primary locaton for my pictures. I will keep elements program on my computer and when I want to work on my pictures or download more pictures from my camera I will connect to the external hard drive.
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Mar 1, 2012
I moved images from my harddrive to an external drive.
I opened Lightroom.
Noticed there was a question mark by the photo folder I needed.
I synchronized the folders. Nada.
I rememebered I moved the images (first line ^^)
I re-imported the images from the external drive into Lightroom.
These images (other than one that was marked previously with a blue label) look completely untouched - completely original files - even though I spent hours working on them.
I am glad the images weren't deleted BUT re-doing 600 images will be a MAJOR FAIL if I can't figure out how to import the images with the settings / developments I did beforehand.
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Dec 26, 2013
I have my LR library and catalog on an external hard drive. I have a new iMac with a 3TB hard drive and I want to move the library and catalog from the external drive to the computer's hard drive. Is this something that can be done with a drag and drop?
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