AutoDesk Smoke :: Media Converter Status Stay On Busy?

Jun 12, 2012

Something in OSX isn't allowing the media converter to convert. How do I start to diagnose. I turned off the firewall and the popup stopped, but the status stayed on busy.

When installing show firewalls, virus scanners and the sort be disabled?

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AutoDesk Smoke :: CLIP MGT / Unmanaged Media Contained In Selection / Store Media On Wire

Mar 15, 2012

I get this prompt while copying sequences between projects with gateway-linked footage, and I'm not sure what it means.

---------------------------------------------------------------------
CLIP MGT: Unmanaged media contained in selection. Store media on Wire?
---------------------------------------------------------------------

Is it asking me if I want to store a local copy or stonifize the media?

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AutoDesk Smoke :: How To Export Timeline - Status Just Says Waiting

Jun 22, 2012

I can not seem to export my timeline. The job goes to the queue, but the status just says waiting. There is a timestamp in the started column, but nothing is happening. I have deleted, re-exported, suspended, restarted, tried different export settings... I tried rendering to both an attached firewire drive and the desktop of my macbookpro. There is no file in either location.

I opened the service monitor and there is a green status light for all components.

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AutoDesk Smoke :: Local Media Is Not Available

Dec 14, 2012

I can't render anything and I know this has been addressed before, but I still don't see a solution, I have no Available Local Services under my Preferences/Backburner. We wan't to purchase smoke but can't trust that it will work on our system.

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AutoDesk Smoke :: How To Save A CFX Set Up With Its Media

Jan 25, 2013

Is there a way to save a CFX set up with its media (in my case, still images) as a preset to be used in other projects?

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AutoDesk Smoke :: Using SSD As Media Storage - Playback?

Sep 8, 2012

I have just tried plugging a Samsung SSD capable of 400+MB/s into a thunderbolt caddy. In action and on the desktop it behaves as normal. But in the player it plays at about 100fps. how to get it to play at speed.

The project config is HD 25 psf free. Smoke SAP2 SP2ssd_storageplaybackspeedissue.mov

[URL]

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AutoDesk Smoke :: Resize Filter On All Media

Oct 3, 2012

Working in Smoke 2013 pre-trial v3, and I've been wondering why every clip I import has the resize filter? Every video and graphic in the XML has a resize filter even though they are they same aspect ratio as the sequence. I've tried this with a NTSC and 1080i sequence and they've both had the same issues. I even imported a clip through the media hub and I had the same result. When I look at the clip in Final Cut, it is the same setting as the sequence so I don't have to render. In Smoke, I enter the resize editor and I don't see any resizing.

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AutoDesk Smoke :: XML Import From FCP - Unlinked Media

Aug 25, 2011

I've been trying to import a XML from FCP (xml version 2), bun everytime I only get a timeline with unlinked media...

I placed the XML one directory above my media. But when I drag the XML into my library (having Store Local Copy turned on), I only get the "empty" timeline...

When I try to relink my media from the gateway, it's not relinking anything (it says, no video and audio found). Is there no way to import an XML without having to import the original media into my library? Also, no matter what kind of clip I'm importing, it always soft imports my clips, although store local copy is turned on...

Attached is a picture with the settings for my xml import (and on top the unlinked xml, which says SOFT, although, as you can see on the bottom of the screen store local copy is enabled).

Smoke 2012 SAP2 SP4
and
Smoke 2013 SP2 (Smoke Classic Keyboard Shortcuts)
Mac Pro 4,1
OS X 10.6.7
12 GB RAM
NVIDIA Quadro 4000
14 TB RAID (Areca)

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AutoDesk Smoke :: Can't Export Media - QuickTime In Particular

Oct 30, 2012

PR5. Up until this release, I haven't had a problem exporting quicktime movies. I have a 2:30 long video that I'm trying to export with no success, at best I'll get 30 seconds of my project. I'm not as familiar with Smoke setups and preferences

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AutoDesk Smoke :: How To Find The Original Media

Dec 2, 2012

I got a clip imported with cache ON. So it's transcoded into stone and not linked to original file. When i check the file info, there's no path to original file, so i don't know where is the source path. I put that clip on timeline, and press 'pre-processing' button, i got error msg : 'cannot find the original media'. How can i fix this since the clip's info itself shows no track to the original file.

Actually, i know where the location of the original clip is. It's in one of my external drive, if i reconnect the drive then it will fix the error.

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AutoDesk Smoke :: Cache Media Not Working?

Oct 17, 2013

Trying to conform Canon C300 MXF media from 3 different drives.  My source footage is spread across 3 TB of portable drives, so I'm trying to conform each drive's footage, cache the media, then move on to the next drive.
 
This mostly worked, but there's about a half dozen clips that refuse to cache for some reason.  Everything looks fine when the drive is plugged in - then I consolidate handles, then go to the sequence and choose CACHE MEDIA - Backburner kicks in and says 100% complete.
 
But then I have to quit Smoke to eject the drives and connect a different one, and when I start Smoke again, MOST of the clips are there, but some of the clips are not.  They do not say Unlinked or checkboards - but they are just black.  (One time it showed RED frames - WTF??).  If I reconnect the HD, the clips show up, so it's obviously still reading it from the portable drive.
 
Is there an option to force cache individual clips?.
 
I tried unlinking/relinking thos problem clips, and even Hard Committing the GAP layer above - and those few clips still do not cache - even the hard commit goes black when the drive is disconnected.  How is that even possible?  Do I need to add an Axis Effect to force a render, then commit those frames?
 
why the BB would say 100% complete, but not all clips are truly cached?

SmokeUser since 2012
MacPro w/ K3
32 GB RAM
CalDigit HdPro2 RAID

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AutoDesk Smoke :: Import Media FAIL

Aug 10, 2012

I'm having some difficulties in importing the material for the 2013 Smoke PR-2, when he gets care LINKED with the file, if I change the file folder on the desktop it disappears. How should I proceed?

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AutoDesk Smoke :: How To Purge Unused Media

Mar 4, 2014

I've been archiving then deleting projects out of Smoke. However, my media hard drive is not gaining available space.
 
Is there a safe way to purge any unused media?

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AutoDesk Smoke :: Deleting Media From Another Project

Jul 4, 2013

This is similar to something I have asked for before regarding managing media in remote/networked machines. But I can't find a way to delete media (individual clips or folders) from a nother project within my machine without switching to/loading up that project. At present in 2012 and as far back as I can remember I have had the ability to move and manage media withing other projects on the host machine as well as remote/networked machine.
 
Is there a button/preference I'm missing as this is integral to the workflow I use.

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AutoDesk Smoke :: Replace Imported Media

Sep 19, 2012

I was trying to find in the documentation a section about importing media and replacing media. I work at a VFX facility where we mostly work with EXR sequences and getting our footage as RED files.

So in an ideal world we would do the conform in Smoke and push out EXR files for the vfx/nuke/maya guys. And then be given back a EXR sequence with the timecode still intact.And in an ideal world, we would not get new EDL's from the offline facility in the middle of the project.

All of the above is a urban myth, the ideal world doesn't exist.And now for some questions from a not-so-ideal-world-situation.

1.) So how would you in Smoke2013 go about and compare EDL's so that you don't need to conform things that you already have?

2.) What if a clip is just 15 frames longer in the new EDL, would it be possible to extend a already existing clip?

3.) EXR's has lost their timecode, but we know with clip it is, how do we replace the clip? And would it be possible to "tag it" with a new timecode.

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AutoDesk Smoke :: Old Media Library Back?

Jun 17, 2013

I wonder how many of you would love to have that back. Cant find a poll option here. So guess just reply. Not that its gonna change anything. But atleast we would know how many wish to see it as it used to be. May be AD might have second thoughts.

Currently dancing between Flame Premium 2013x2sp3/2013Sp4 nd Smoke on mac 2013Ext1

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AutoDesk Smoke :: Media Storage Don't Add New Volume

Jul 26, 2012

Few times already, deleted one media storage in smoke setup and tried to ad another one, and it doesn't want to add. every time i reload it's empty. Only work around is to to uninstall Smoke and install again and then to add new volume.

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AutoDesk Smoke :: Exporting Media Using In / Out Points

Sep 5, 2012

I have a timeline made in Smoke and I'm wanting to only export a section of it. In other programs I would set an In and Out point and it would export just the range I've selected, but in Smoke.

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AutoDesk Smoke :: Exr - Unable To Read Media When Cached

Feb 14, 2013

I am trying to cache some exr files and for some reason Smoke can´t read the files:

Using the media hub I am able to view the exr file and can work with them as long as I don´t cache them. As soon as I cache them they are black and I get the message "unable to read media"

Is this some known bug? Backburner works perfectly (after tweaking some things with Mikes great tutorial), I can cache other files but not these exrs.

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AutoDesk Smoke :: Thumbnail In The Media Library Are Not Useable?

Feb 2, 2013

The Thumbnail in the media library are not useable. They need to be larger. I know the desktop is also an option, but for quick scanning, they don't serve there purpose.

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AutoDesk Smoke :: How To Delete Media Storage From Setup

May 12, 2011

i have done a new media storage on the smoke setup window, how do i delete it now?

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AutoDesk Smoke :: Unlink And Relink To Reload Media?

Dec 22, 2012

How I can reload my media when it is updated on server. Imagine I conformed and few shots got graded and I have to reload them. I just look for a simple trick to reload my media and see the update version on my timeline.

Smoke 2013 Ext1
Mac OS X 10.7.5
2*2.4 Ghz Quad-Core Intel Xeon
14 GB RAM
Quadro 4000
AJA Kona 3

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AutoDesk Smoke :: Sharing Media And Edit Sequences?

Jun 25, 2012

How do you share media and edit sequences between projects?

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AutoDesk Smoke :: Creating A New Media Storage Folder

Aug 1, 2012

I am new to Smoke. It placed my media folder on the boot drive. How do I create one on an external drive and lose the other one?

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AutoDesk Smoke :: Replace Media Not Working Correctly

Jul 8, 2013

When I have a CFX on a clip and I try to replace media (so I'm replacing the media under the CFX), it doesn't work. It overrights the CFX completely. Is this a bug or am I doing something wrong?

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AutoDesk Smoke :: How To Restore Media Storage After Clean

Dec 4, 2012

With Autodesk Smoke v6 and existing Media Storage with few projects inside, I've recently reinstalled my Mac OSX 10.8.2 system. I had to procedure clean reinstall.While installing back Smoke v6, I asked to choose Storage folder. I checked the existing one.When I start a software, I can't see any of my old projects.Seems like Smoke doesn't see it. So, how should I restore Autodesk Media Storage with all my projects inside?

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AutoDesk Smoke :: Failed Media Storage With 2013?

Jan 28, 2013

I have one of the Promise R6 drive arrays that has failed on me but fortunately it hung in there long enough for me to back up all my data. My questions is once my new array shows up can I copy all the data onto the new drive with all the same folder hierarchy and will it all work fine with smoke again as if nothing changed?

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AutoDesk Smoke :: Share Projects And Media Between Two 2013?

Jan 8, 2013

What's is the best way to share projects and media between two 2013 Smokes?

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AutoDesk Smoke :: Media Hub Jobs List Is Now Always Empty?

Oct 21, 2012

My media hub jobs list is now always empty. If I submit a job, although the export fails. It does show up in the backburner web gui. Just not in the Smoke app.

MacBook Pro Retina
2.7GHz Intel Core i7
16GB RAM

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AutoDesk Smoke :: Importing And Caching Media In ProRes 422

Feb 13, 2013

I've been running the trial for a week with no problems importing and caching media in ProRes 422. Today when I booted up smoke I attempted a similar practice run with importing some random clips and playing around again and noticed that nothing was getting cached. When I clicked import it said it could not connect to backburner on port 0.

There appear to be a couple of threads regarding this issue where people lose the ability to cache media or export using backburner. I followed a thread posted here: [URL] ....

I tried restarting backburner, restarting the mac, reinstalling smoke and attempted the "clean install" script that is listed in the article above. After I performed the terminal commands and reinstalled Smoke, it connects to backburner but now in the jobs tab/backburner manager says it is waiting (occasionally switches to "busy" for a second or two).

Here's the error I get in backburner manager:
Matthews-MacBook-Pro.local 1946321280 swBIOSubJobServer.C:385 02/13/13:16:23:24.347
1946321280 swBIOAdapter.C:454 02/13/13:16:23:25.403 Cannot process tasks 0... in /var/tmp/WireJob/SubJob0
Unimplemented feature while reading source frames

I'm running Smoke on an internal SSD and my framestore is also on an internal HDD, but I can't imagine that's an issue since I had already successfully imported media before.

I also attempted to export a sequence of soft imported footage (also failed). The error is below:

Matthews-MacBook-Pro.local 2893642280 transcoderMediaProvider.C:312 02/13/13:16:56:30.268 Cannot get type of clip IFFFS-16:/stonefs7/Stinkzone/workspace/Media Library/_Export_130213_165628_1/H_16777343_S_1360792589_U_170633/hires: Project Stinkzone not found

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AutoDesk Smoke :: Why Not Use SSD System Disk As Media Storage

Apr 15, 2013

I've heard it said that it's not a good idea to use your system disk as the media storage, but I've never heard why. I'm running on a Retina MBP with a 750GB SSD. I did a couple of small jobs using it as the media storage and everything worked fine and fast. Then I archive it off to a slower drive. So what's the problem with doing that? SSD is way faster than USB 3 spinning drives & even Thunderbolt. I read somewhere that SSD isn't good for high end video editing, etc., but don't understand why.

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