AutoCAD Inventor :: 2012 Silently Exiting After Splash Screen

Sep 20, 2011

I do tech-support work in a school district that is part of the Project Lead the Way program.  As part of this program, we have 2 full labs of machines (25+ each) that are licensed for using Inventor 2012.  Each year, this program supplies an updated version of Inventor, so each year I have to make a new Ghost image for those labs and apply it.  All the machines are identical, and I image them with the same Ghost image file.  This year, I'm having some major difficulty as follows:

On seemingly random machines with seemingly random student-level access accounts, the Inventor splash screen will come up when the kids launch the program…and then it will just immediately dump them back to the desktop with no error message whatsoever.  At first I thought it was a rights issue, but on some machines it does the same thing when I log in with my administrator-level account.

These machines were imaged with Ghost, with Inventor 2012 installed, then activated on standalone licenses when the kids log in the first time (at least in theory).  The machines are running Windows XP SP3, on an AD2008 domain.  Sometimes you can log into a machine with a different user account where a kid has had this problem, and Inventor will open right up.  That would seem to indicate that it's an account/permissions issue, but if you then take that kid and move him to a different (identical) PC in the lab, he'll be able to open Inventor just fine.

I've spent a good 2-3 hours Googling this one, digging into Autodesk's knowledge base and just looking through different forums, but I've had no luck isolating any factor that might cause this behavior so far.  I even went so far as to do a full uninstall using the Autodesk uninstall utility on one affected machine.  When I reinstalled from the disc, the behavior persisted.  I also tried downloading Service Pack 1 for the software, which apparently just came out on August 31st.  Installing the Service Pack didn't fix the issue either.  I see nothing suspicious in the system logs that point out an Autodesk-related error.

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[URL]

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