Photoshop :: Installing Upgrade Software Without Old Media?
Jun 13, 2012
I am trying to install photoshop cs. It was an upgrade product. I no longer have the old media, but I do have the old serial number. How can I get the new version installed?
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Aug 24, 2013
I bought CS 5.5, but the disks only installed Photoshop 5.1 (Illustrator and Encore same thing). The other programs are 5.5. Now, I just purchased the upgrade to CS 6, and can't install it, since all the "5.5" programs were not there.
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Jun 18, 2008
My computer is a Toshiba A200 2046MB 32bit OS. I am using Windows Vista.
I am trying to install CS3 and after I have authorised Vista to proceed with the installation the "Adobe Setup" window flashes onto my screen for 2 or 3 seconds before disappearing. And then all activity ceases ie I can hear the disc stop spinning. There are no error messages or anything.
I purchased the product through Amazon and I didn't download the trial version of CS3.
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Apr 26, 2012
I have a downloaded version of of Photoshop CS5.1, which was a special upgrade offer for users of PSE. I have installed PSE 7.0 on my new machine successfully. I also have the folder "Photoshop CS5 Installers" (from my old computer).
I have a file with the serial number of my CS5.1. If I run the file "Photoshop_12_1_LS1.exe" (with the file "Photoshop_12_1_LS1.7z" in the same folder) will this re-install Photoshop CS5.1 on my new computer? My old machine was running Vista Home Premium SP2 (32-bit) and the new one is running Windows 7 Professional SP1 (64-bit). I don't want to try anything without really knowing what I'm doing for fear of messing things up.
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Aug 5, 2013
Trying to rebuild a win XP system for my wife. Her machine with PS CS has crashed. When I install PS CS upgrade the install routine wants a PS 5.0 disc to verify the license. Then it give an error that "A qualifying version of Photoshop was not detected".
I tried phone support, they verified that we do own a valid copy of CS but could not work because the software is no longer phone supported.
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Aug 26, 2013
I would like to install an upgrade version of Photoshop CS (3,4,5, etc) on a Mac Pro. I have an older version of Photoshop on a Power PC type Mac. Can I install the newer version of Photoshop CS if I have the old install disk? Or will only a full installation disk work?
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Oct 4, 2013
I have a Windows 8 64-bit system. Why Corel VideoStudio X6 has Windows Media Encoder 9 Series included in the installation package. It is not even supported on Windows 7 and 8. [URL]
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Apr 9, 2013
I've just installed Lightroom 4 upgrade. Now I can't export photos. A window pops up and says "Some export operations were not performed. The file could not be written." Before installing the program, I purchased a new hard drive. After installing LR, I installed Photoshop 6 and Nik Software.
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Mar 15, 2012
I get this prompt while copying sequences between projects with gateway-linked footage, and I'm not sure what it means.
---------------------------------------------------------------------
CLIP MGT: Unmanaged media contained in selection. Store media on Wire?
---------------------------------------------------------------------
Is it asking me if I want to store a local copy or stonifize the media?
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Feb 13, 2014
where when I try to export my video, I get a pop up window saying 'some media is offline, it will be rendered using the red media offline graphic'. in Premier pro all my media seems to be online, I have followed several different video tutorials on how to re-link media and the option to re-link media is greyed out for me as there is no media that is unlinked, so why does this message come up when trying to export? Playback in PP is fine, all media appears to be online.
Having viewed the exported video it seems that all the media which has been replaced by the red 'media offline' logo is all the .MTS files filmed on my Camcorder whereas all the GoPro footage is showing up correctly in the exported video.
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Mar 3, 2014
Here's the text:
1. Should Media Cache Files and Media Cache Database be in separate folders? Does it matter?
2. Can I open an "in progress' project from P Pro CS4 with CC P Pro and continue editing?
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Jan 15, 2013
How do you get media to work
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Jun 26, 2013
Can you print 7x5 from the 8x6 print media
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Nov 30, 2013
This weekend I went to render the fist vidoe and gotr an error message. "Could not complete the Render Video command because of a problem with Adobe Media Encoder".
I amusing the default settings in the render menu. Adobe media encoder - Quicktime - animation hight quality - document size 1920 x1080 - document frame rate 29.97 - field order progressive - aspect document 1.0 - all frames.
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May 13, 2013
When I open Elements 11, I get "There is no media to preview". The program was working correctly. MY catalog contains 10K photos. I have been working on a video in Premier 11 and lost the ability to connect with My Catalog. I have opened File>> My Catalogs. I see my catalog[current] but the open button is not active. How do I open My Catalog? I do have another small catalog and it will open.
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Aug 29, 2012
I have CS5 full, then upgrade to CS5.5, then to CS6Have only in 1 PC Now, if I want to installed in another PC (laptop) Do I need to install everything?
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Oct 24, 2012
Im having trouble installing Photoshop CS6 and Illustator CS6. I am geting the following error while trying to install in Creative Cloud Download Manager:
Exit Code: 34
-------------------------------------- Summary --------------------------------------
- 1 fatal error(s), 0 error(s), 0 warning(s)
FATAL: Payload '{9FC6805B-9FD9-410A-A620-51D58644999D} Camera Profiles Installer_7.1_AdobeCameraRawProfile7.0All 6.2.10.0' information not found in Media_db.
---------------------------------------------------------------------- ---------------
I've installed them before, but uninstalled them both. Now I am getting the following error.
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Oct 21, 2012
I have a student edition of CS5 Extended. I have been running it on a Linux Ubuntu system with virtural box 32 bit only. I happy to announce I now have a new PC with windows 7 with an upgrade to windows 8 that I can purchase. I was wondering since I will now be able to use the 64 bit Photoshop on my new system what is the procedure to get my serial number for my new PC? I do not know where I saved it. I still have the disk nd the boxWhen I install it tomorrow (Monday Oct 22) Also Should I upgrade to CS5.5?
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Oct 16, 2013
How can I installed CS6 of a new Mac?
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May 22, 2012
I have a problem with installing any Adobe CS5 programs on my Mac OS X 10.6.8. I successfully installed a Master Collection CS5 edition that we use in my school. But then I had to reinstall all of them and after installing it says it was successfull but all I find in my "Applications" folder is just folders of the applications and nothing to launch inside. I thought at first that maby this had something to do with cashe so I cleared all cashe and manually looked for more files that maby would have remained on the computer but I could not find any. What can I do to reinstall it successfully?
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Jun 30, 2009
Our laptops will have CS4, but desktops can only accept CS3. My teacher laptop, that I use for demos, has 4GB RAM and can handle both CS3 and 4. Can I install both or will I have operating problems?
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Feb 23, 2008
When i click on the setup file to begin installation from downloaded Photoshop CS3 program a window appears as if its going to start installing then it dissapears and nothing happens. I have turned off firewall and uninstalled my antivirus but its still the same problem.
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Jan 21, 2009
I have been trying to install photoshop CS4 extended all day with no success. I have Windows Vista Home Premium, and more than enough space on the computer, have deleted my existing version of CS2, and It keeps coming up and saying that it was checking system profile (or something like that) and now I have just tried it again and it comes up with several errors, the first one is MAIN_FILE_VERSION. The second one is PRODUCT_REGISTRY_PARENT. And the last one is PRODUCT_REGISTRY_KEY. I am trying to install the student eddition, and have sent in my application into adobe already. I am usually really good with computers, but this is just running into a hole for me, and I really need photoshop as I have a shoot tomorrow and need to edit it.
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May 28, 2005
I used to work with always ran PS from a cd at work, since we could'nt install it on the work computers.
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Aug 4, 2008
Since installing Photoshop CS3 I am not able to attach files to emails. I get completely thrown out of the internet. Getting into the internet and email works fine. The only problem is when I try to attach a file, then I'm thrown completely out. And this is not even being in the CS3 program at all at the time.
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May 23, 2008
For some reason photoshop wont install.
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Oct 20, 2005
The company I've just started working for has gotten a copy of CS2 with a 5 user license for the 4 machines. I managed to talk them into letting me use the 5th license at home (I work from home from time to time). Woohoo
However I've been trying to install it on my 1.8Ghz AppleMac G5 with 512Mb AM 120Mb free HD space and running Mac OSX 10.3.9 and It won't.
I run the installer program it asks for my admin password and then calls up a dialog box saying...
"All Adobe applications must be closed before your new software can be installed.
Please close all Adobe applications that are running and then restart the installer."
And makes me quit the installer.
There is NOTHING running.
I have dumped ALL existent Adobe software.
I have created a new User Account and tried from there.
I have safe booted and tried like that.
I have repaired my Disk Permissions
I have created Disk Images of all the disks and tried installing from the desktop.
Still does the same thing.
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Apr 10, 2008
within photoshop CS3 ME setup.
when i click on setup file, a window opens with this contents:
"these following errors are occured:
- incompatible payloads are installed
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Apr 1, 2009
I own the Adobe Creative Suite CS3 Web Premium and I just purchased the Adobe Production Premium CS4. I just rebuilt the machine with Vista 64 and am about to reinstall all the software. I'm trying to figure out if I can skip Photoshop CS3, Illustrator CS3 and Version Cue CS3 when I install the CS3 suite and just use the ones that came with CS4 or is this going to cause any issues? (i.e. should I also install the CS3 versions?). I was told to make sure I install the Flash CS3 before the Flash CS4, but what about Photoshop and Illustrator?
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Sep 9, 2008
iv tryed many times to try to install photoshop cs3 but all has failed.
its only installs the shared folders but not photoshop cs3.
iv also done the script cs3 cleanup thing at level 2 but still wont work.
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Mar 18, 2009
I couldn't get it to install - hangs on "Detecting graphics hardware..." - on a 4850 board.
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