Photoshop :: Error / Could Not Complete Request - Internal File Signature Is Incorrect
Sep 30, 2013
I ran the update function on Friday, and I think the download might have gotten corrupted. Today, Monday, when I try to start the program I get only a little window with this notice:
Could not complete your request the internal file signature is incorrect.
The dubious grammar doesn't bother me so much as the fact that the Creative Cloud window tells me that I'm up to date. I don't know how to get a new download to replace the bad one I probably have.Oddly, the 32 bit version of CC works fine. 5.1 still works, too.
I tried to launch Photoshop cc, but this time instead of lauching, it stated this "could not complete your request the internal file signature is incorrect". I have used this program many times and now it has stopped working.
I have just got back from the Elbow gig and pulled the images off the card. They load up in Bridge but don't have actual picture thumbnails. They are named correctly, ie: IMG_3483.CR2 but they won't open!? Error message says 'Could not complete your request because Photoshop does not recognise this type of file'
I could see them on the back of the camera.
mac users... i did a software update the other day and I noticed that there was an update for ACR. Could it have been something to do with that? And why can't I find ACR in my Applications?
When I use the quick selection tool (or when I use content-aware scaling) I get an error message saying "could not complete your request because of a program error." I am working with NEF files, 4 GB of RAM, fast machine with plenty of scratch space, Radeon X1950 crossfire graphics card. With small .jpg files, the problem doesn't occur.
I'm using Windows XP and PhotoShop 8.0. I've been working on a drawing all day, and I've opened it up numerous times over the last few days. I've edited it in Paint Shop Pro as well, and haven't had any trouble with it until now. Out of nowhere I got that 'file not compatible' error and I have no idea what to do. I've tried opening it in GIMP (won't open), PSP (won't open), and ImageReady.. which opens it, but all the layers except the bottom one are blank, and the bottom one's colors are wrong and it only seems to show the top half of the image.
Is there any other way I could open and save this picture? I don't have any more programs that might be able to open it, but if someone else could or something, I'd greatly appreciate it. Thank you.
I started to get the message "Could not complete your request because of a program error" a little while back, but it would go away after restarting photoshop, so I wasn't too worried about it. But now I've encountered this one file that won't let me do anything to it. As soon as I open it it pops up with the error message. No amount of clicking makes it go away, and I have to force quit photoshop. Always the same thing. I haven't found anything that works (I tried the file info>copyright idea and deleting Photoshop's preferences, even getting rid of extra fonts, and clearing the library>cache.)
More info: It's a psd file. There are only 2 layers on the files, one is a vector smart image.
I opened the file and was able to edit it fine on a friend's computer, no error messages whatsoever - so it's not a corrupt file. (But that doesn't solve my computer's dilemma.)
I am having trouble with completing value scale gradations. I do not have a problem using the Gradient Too. My problem begins when I attempt to pick up the color with the Eye Dropper Tool and then apply it using the Bucket Tool. The H slidder remains at the correct number. The S and B sliders do not move so gradation does not occur. I keep getting a "Could not complete your request because of a program error."
I am on PS CS6 version 13.0.06 x64. Running on Mac OS X version 10.9. Installed the new Maverick on November 10 and not sure if that has anything to do with this.
In PS I get the error above when I go to File/Open and look for a photo file to pull. Before I even get a chance to chose a file the error pops up and does not let me go any further.
Also if I am in LR5 and send a photo to PS through Photo/Edit in/Edit in Photoshop CS6 it will open it. However, when I go to save as JPEG the folders just disappear and brings back the photo and does not allow me save.
Error Message: Could not complete your request because of a program error.My CS6 photoshop was working before I upgraded my operating system to OS 10.8.5. I uninstalled photoshop and reinstalled it. Still doesn't work. I can't do anything in Photoshop, it comes up with that error every time I try to open a file.
Although I have been using it, today I tried to open Photoshop CS4 and received the message: "Could not complete your request because of a program error." I've tried restarting (imac late 2012, Mountain Lion 10.8.2), reloading the program but still get the same message.
We have Photoshop CS2 running on Windows XP SP2 machine with 3 GB memory. Whenever we try to open illustrator CS3 file in Photoshop get following error message:
"Could not complete your request because there is not enough memory(RAM)".
We used to be able to do this without any problems untill I upgraded the memory from 2 GB to 3 GB. Dell technician came and changed the memory chips on the PC still get the same message. I went into performance monitor and not much memory is in use when this error comes up. Tried opening just one application at a time too. Is there any patch that I need to install on the PC.
I get this message whenever I try to open a PS7.0 file. Strangely enough, this file I opened once with CS and it worked fine, I made some changes and saved it (shoulda saved copy) and now when I open it, you see the loading bar go right to the end, then an error message comes up:
"Cannot complete request due to program error."
The PSD opens fine in ImageReady. But I really need it in photoshop!
I have tried alot of things to make it work, opening in IR then trying to switch to PS. Loading up PS7, saving it again,
I have a particular set of images that I am editing and then trying to save as RGB JPEGs. I keep getting the message 'could not complete your request because of program error'. I am working on Photoshop CS2 on Windows XP Professional. The files will save as TIFFs and PSD files but not JPEGs. Photoshop will save everything else but not these particular images.
I am taking a CS6 Photoshop class, I downloaded the data files from [URL] my task in the book is to click File on the Menu bar, then click Open, then navigate to the drive and folder where you store you Data Files. When I click the corresponding file (PS 1-1.psd), I get the following error message: Cannot complete your request because it's not the right type of document.
After editing a photograph the save and save as functions have stopped working. The error message is: 'Could not complete your request because of a program error' How can I get the program back to where it was a few days ago?
I have 180 GB of free space on my scratch disk and I try to open 558 MB file, but I still get the "Could not complete your request because the scratch disks are full." -message. I have 8 GB of RAM and no other major programs on. What to do?
My husband and I are "classic" adobe users of element 5.0. Has always worked great except recently can't save pictures... only comes up saying "can not complete your request because of a program error"
I have used Photoshop elements 5.0 for years. Mainly I use it for cropping, a small amount of touch up. Recently when I try to save a picture as a jpeg the message comes up "could not complete your request because of a program error. I can save as i tiff. and other formats bu t not jpeg. So I uninstalled 5.0 and reinstalled and the same thing happens.
An associate of mine is having difficulty getting his website photos to work. As a graphic arts professional, with fourteen years of experience in Photoshop, I offered to help him. The JPEGs look fine on his laptop, but once transferred to the Web they don't display.
I downloaded several photo and got this error upon opening them in PhotoShop:
"Could not complete your request because a SOFn, DQT, or DHQ marker is missing before a JPEG SOS marker."
I am stymied in my efforts to unravel this error. It looks like this should be something that can be fixed and the files recovered.
A few things I noticed and learned about these photos: the guy who did them made batch thumbnails in Flash. Accompanying these files were a few MPEG files, and the pictures were taken on an older digital camera with a video recording feature. These photos were uploaded with WS_FTP from a Laptop. (I have used WS_FTP without an error from Windows 2000.) The last 4 out of 60 odd photos work fine. They are chronogically listed among the MPEG files. (These last 4 photos could have come from a different camera, but were all uploaded simultaneously).
I have a single user who's PS (CS6) that seems to always (or atleast, a great majority of the time) corrupt large .psd documents. It doesn't seem to matter if she is working with previously created files, or starting from scratch. If she saves a file that is larger than about 900MB, it corrupts and nobody can open it anymore. I've tried removing the entire CS6 design suite, and reinstalling it, but the issue persisted. I have about 10 users on identical systems that have never had issues, and she never had issues until about two weeks ago. As far as I know, nothing major changed on the system when this started happening. how I can stop the file corruption?