Photoshop :: When Launch CS4 - Asked For A Serial Number?
Apr 20, 2012
I have recently bought a second hand iMac with a host of Adobe software installed. It has Adobe Bridge,Device Central,Drive and Extension Manager which seem to be working fine but when I try to launch Photoshop CS4 I am being asked for a serial number, which I do not have.
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Sep 24, 2012
Need new copy of CS6 from Amazon.com. On system start up it askes for the ser no# each day like its a trial version it says input ser no# or buy copy i put in ser No# and it runs good all day then when i start up the next day it does the same.
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Nov 26, 2013
When I try to enter my serial number of CS6 which I just downloaded on your My Products & Services Site it responds with Please enter a valid serial number.
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May 21, 2009
I bought and downloaded CS4 upgrade. The first install on my desktop went fine. When trying to install the second on my laptop, the serial number box turns up a red x immediately upon typing it. I have verified my serial number and re-typed it numerous times. I did an on-line chat and after a half hour wait was told they couldn't help me. Gave me two phone numbers to call for licensing problem, both long distance. I called both numbers and got fax machines both times.
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Nov 5, 2013
Is there a way to locate my serial number without the CD or package my Photoshop CS5 came in? I can't find either of those items, but I need the serial to upgrade to the new CreativeCloud.
I've looked on forums and some people have said to close and re-open Photoshop and the serial will appear, but that doesn't happen for me.
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Jul 12, 2013
We tried to download the software with the serial number, however fail. It prompts the following error message
“Invalid Serial Number” Please re-enter a valid serial number.
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Apr 22, 2013
I have been running a valid copy which I registered when I installed. Recently get a message to uninstall, re-install then contact support. When contacting support, they say the SN is invalid and refer me here. I registered the SN three years ago, and it is no longer there. I have CS3 Dreamweaver, and InDesign which the registration is no loger in the myProducts file either. I haven't tested, but am assuming I will have a similar problem with them as well.
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Sep 5, 2012
I have CS5 installed on my main computer and want to install it on my laptop, but I have lost the box that it came in. How can I get the serial number.
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Nov 18, 2013
I recently had to re-install Windows 7 and then had to re-install Adobe Creative Suite 2. When I try to register my product, which I have used for years, I now get an error message that says my serial number is invalid. How do I register this suite? I can't use it until I get it registered.
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Sep 28, 2013
On installation i clicked on trial because i couldnt find my serial number and then when i found my serial number i opened photoshop. cant figure out where i go to enter in my serial number so that its no longer doing a trial.
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Mar 29, 2013
So, I'm wanting to put Adobe Photoshop CS4 on my new computer but can't find the e-mail with the serial number in it. I've used countless software but no serial found works.
The question now is: How do I find the serial?
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Jun 22, 2009
I recently got a new laptop, and I want to transfer the CS2 activation from my old desktop to my new laptop. I deactivated CS2 on my old computer, but when I try to activate it on my new laptop, I'm told that the serial number isn't valid.I use Window's Vista.
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Mar 1, 2009
hard drive where I had installed my PS3E died, so I bought a new 500G hard drive to replace it. I also bought a laptop the same day.
When I try to register on either computer, Adobe tells me that my numbers are invalid. I assure you They Are Correct and They Are Quite Valid.
So when I signed up a moment ago, when I included my serial number, I GOT A MESSAGE SAYING THAT MY NUMBER HAS ALREADY BEEN USED, so apparently It Is Valid.
When I signed up to post on this forum, I received a message from Adobe saying that Someone Else was using my name, and it suggested that I include My Bloody Middle Initial!
Is it just me, or is This Absolutely The Most Inept System on Earth?
I need to register or apparently I will not be able to upgrade.
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Jul 4, 2009
My O.S is Windows XP Pro (SP3) and my computer has more than enough nuts and bolts inside it to run NASA never mind CS4! My anti virus is AVG 8.5 and my firewall is Zone Alarm, both of which were disabled during the attempted install.I purchased the upgrade from the Adobe store (at £165) and had the box delivered - great so-far!However, when I came to install the upgrade, and after putting in the correct CS4 serial, a window opened to inform me that the system-profile search, failed to find the CS3 in the defaul location - and believe me it's there! I followed the on-screen instructions, typing-in the serial number of my (leagally-bought) CS3; to my horror, it told me that the serial number was 'not a valid copy' when it clearly is!!I have successfully installed the CS4 Upgrade only on a 30 day trial basis but still cannot register as it then tells me that BOTH my serial numbers are invalid. Suffice to say that the 30 day trial version was later uninstalled and I am now back to square-one and £165 poorer!I have opened a case with Adobe but after over a week have still had no reply. Phoning customer support in the UK was also a no-no as their office hours (9-5 Mon to Fri) are not compatible with me as I cannot be next to my machine during these times (Unless I take a day off!) My next option is to phone the States but hey - it's only money!!My question is therefore - can anyone help or make suggestions as to how I can resolve this issue. A point to note that after buying and installing CS3 I notice in the headline (once the programme is running) it is labelled 'CS3 EXTENDED' yet this is not written on the box - is this normal? The CS4 Upgrade was the same so it looks like I am trying to install a like-for-like product.
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May 6, 2009
I'm using Vista 64-bit. I've purchased two different Photoshop CS4 Extendeds off of ebay and both have had this same problem. Makes me wonder if I'm doing something wrong. I install photoshop, enter the serial number, all works fine. The next time I open up photoshop, it says that the serial number is no longer valid. I tried calling adobe the first time and they said that the number I had given them was invalid, yet it worked the first time. It's like I use it once and then the activation or whatever won't let me enter it again. I'm not sure what to do! Once you enter in a valid serial number,
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Nov 21, 2008
while registering CS4 Extended I have a problem. As Upgrade Version only CS3 Extended is shown, not my valid CS3.
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Jun 7, 2005
my computer crashed so I had to get a new one. I am in the process of reinstalling everything. *sigh* So, I get to Photoshop 7 and found that I have lost the case to it that holds the serial number. My question is, is there anyway around putting in the serial number to install it on my new computer? I called Adobe and they said were it not for it being such an old version, they could have "re-serialized" it
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Jul 28, 2009
I have owned a legal copy of photoshop 3.0 for many years. I need to reinstall it and can't find the serial number. I can't afford to buy a new application and don't have the receipt as it was so long ago. It does all I need and would really like to be able to use it again.
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Feb 27, 2008
I downloaded Photoshop CS3 Extended trial for Windows a second time. After installing it onto my PC computer. I went into setup and it ask me for a serial number or if I want to try it for 30 days. I mark try for 30 days and click next, it took me to a dialog box that stated there's a problem with the trial. I click continue and it take me back to the dialog box where it requires a serial number. I don't have a valid serial number because I want to try the new version.
The same thing happened the first time I download it, so I try downloading it a second time. It's doing the same thing. Is there a way to fix this problem??? I using Windows XP Professional. I have 4GB of RAM.
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Feb 13, 2013
I've lost my original installation CD, but I have my serial number. My computer crashed, so I lost everything and I tried downloading the trial version so I could enter my serial number onto it when the trial is over, but it will not accept my serial number?
On my Adobe Profile, it shows the serial number and when it was registered.
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Nov 6, 2012
I have successfully installed the download version of Photoshop CS 6 Extended on my IMac, but (a ) want to install this on my Macbook Pro. I thought I should first register the product with Adobe ( as I have always done ) but when I enter the serial number, I am asked for a valid serial number - but this is the one Adobe supplied! I cannot locat a serial number ( to check ) when I am running Photoshop CS6 Extended on my Imac, so this Adobe notification is the only one I have ( when I completed the Adobe Licensing )
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Apr 4, 2013
Each time I open photoshop cs6 I am told that my trial period is over and that I need to enter my serial number. After Entering the number It works fine. Even though I am starting to remember the 24 digits it is stilla pain.
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Apr 22, 2012
Is Photoshop CS5 available in Multiple Platfrom (for both PC and MAC) as my LR4 and PSE9?
I usually order a CD but this time I downloaded the program and was forced to choose windows or MAC. So, the serial number only works for Windows and not on my MAC which I use for travel.
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Jun 18, 2009
I just upgraded from CS3 to CS4. I could not find my CS3 disk anywhere, so I checked the serial number from within CS3 (Help -> System Info). I tried and tried to use this serialnumber into CS4 but everytime I got an error message something like "invalid serialnumber". It took me several days and hours to find out somewhere in the Internet that the serialnumber has 24 numbers, mine was only 20 numbers. It took me another several days and hours until I finally found my CS3 disk. And voila there were the 24 numbers. It seems that CS3 System Info gives only the 20 first numbers and hides the last 4.What is the point hiding the last four numbers?
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Aug 21, 2009
I've just bought a copy of PhotoShop CS4 student edition and requested my serial number on Tuesday afternoon. It's now Friday evening and I still haven't received a serial number. How long should it take? Other than opening another help request on the Adobe site is there a way to chase this up?I feel really annoyed after buying the software that I have to wait all this time to use it. It says on the box that I cannot install the software without the serial number - is this true? Will it not go into a trial mode until I get the serial number?If anyone can suggest a way for me to move forward I'd be grateful as I have some school projects I want to get finished and I need to use this software.
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Sep 6, 2013
In the middle of a photoshop session the application spontaneously quit (when changing colour palette). This is a totally legal copy of CS2, recently successfully transferred to a new-ish Mac running Snow Leopard. When I tried to restart P'shop it came up with an error message "Your Adobe Photoshop user name, organisation, or serial number is missing or invalid. The application cannot continue and must now exit."Subsequent attempts to launch p'shop came up with a supposedly humorous "Space Monkey" splash screen.
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May 13, 2012
I know this comes up A LOT in these and other fora; however, I just purchased and downloaded Photoshop CS6 as an upgrade from CS3 Extended. I have my full (24 digit) serial number, but the Upgrade dialog box will not accept the number as valid. What can I do? I paid $200 for this software and I'd like to be able to use it.
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Jun 1, 2013
trying to install photoshop elements 11 and it says my serial number in invalid. i've typed in every number i see on the back off the case the dvd came in.
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Mar 30, 2012
I was trying to install Adobe Camera Raw 6.6 and it gives an error.The Adobe tech gave me a link to a newer version of ps. It installed fine and also acr 6.6 but it wants a serial number and I can't find it....
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Oct 7, 2013
How can I find my PS 5 serial number - in order to join CC. I'm moving house and my original box and disk are packed away somewhere.
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Sep 5, 2012
Despite entering my serial number and registering my product when I initially purchased the application, every day the registration window keeps popping up, asking me to either "begin trial period now" or "register now", sometimes even when I am in the middle of working w/in PS. So I have to re-enter my serial number over and over, several times a day, which is a productivity killer.
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