Photoshop :: CS2 Crashing W/certain Color Picker Actions

Aug 13, 2008

First my software and system info:Photoshop CS2 (version 9.0.2.0) Windows XP Pro sp3 (running on a dell inspiron 9300) 2Ghz processor 2GB of RAM 26 Gigs free hard disk space

Here's what I'm doing. I have a file open and working. When I try to click on the foreground or background in the tools menu to get the color picker, the application hangs... become completely unresponsive. I have to forcibly quite (ctrl+alt+delete) and restart.

Same result when I have a shape layer and try to double-click on the layer icon to edit that with the color picker - again, PS will hang and must be forcibly quit.

These are the only two scenarios I've stumbled upon but they are consistent - happens every time.

This only happens with this one particular file. The color picker works fine when I open new files. I suppose the obvious answer here is that this particular file is corrupted???

I've checked my laptops error logs and each event is logged there, called "Application Hang" and with a description of "Fault bucket 315619741" - real useful info

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--Toolbox: The 2 columns of Tools on the left side of the Editor screen.

--Foreground Color & Background Color: The color filled squares at the bottom of the Toolbox.

--Color dialogue box: This is the pop-up that is labeled at the top with "Color". It shows 48 different color squares (6 rows by 8 columns); they are labeled "Basic colors:". Right below the "Basic colors:" array is another 16 empty squares (2 rows by 8 columns) to be filled with colors to be defined. There is a "Define Custom Colors>>" button when clicked opens up a color picker with HSB RGB stacked below the color field screen. See this link to the Microsoft "Color Dialogue Box", [URL]

--Adobe Color Picker: The interactive dialogue box with the color field screen to the left and the HSB RGB numbers stacked on the right side.

[URL]

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[URL]........

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[URL].........
 
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